I publish a motivational quote on Facebook every Tuesday at 11:11 AM. I've often been asked how I chose the timing of the post and I respond, "There is no magic significance. It just helps me be consistent." The image shown here was from this week's post. As I turn the calendar to September, I've been thinking a lot about time. September signals a new season, one that's filled with renewed energy and, for small businesses, often comes with a renewed commitment to end the 4th quarter of the year strong.
Scheduling an email campaign, sales promotion or event all depends on the best timing for your audience. We tend to underestimate how timing can affect the outcome of our hard work. I've been asked twice in the last couple of weeks to help promote an early September event for which no outreach had begun. The timing for the first event was difficult as it was to occur the day after Labor Day, after a long weekend, in the midst of school starting. The second event required a tremendous amount of foundational structure, including a website that needed to launch prior to the event. The first session was planned for September 11. My advice was to push the start date out a week due to the sensitivity of holding an event on the anniversary of 9/11. Unfortunately, change meant that the last session would be held over the Columbus day long weekend.
For many small businesses owners, the 4th quarter represents their highest income during the year. Black Friday, Small Business Saturday, Cyber Monday and for non-profits, Giving Tuesday are all opportunities for not only big retail, but also for small retail and service-oriented small businesses.
By now, you should have your 4th quarter goals in place.
What will you offer - a discount, a customer appreciation event, etc? How will you promote - print paid advertising, local calendars, email promotion, Facebook events, groups, paid advertising? Do you have the in-house staff to support your efforts or will you outsource?
If you're unclear about your goals, I'm always happy to chat.
When I began my career in sales and marketing years ago, everything was dependent on the "funnel". Each week I projected my potential sales for the next week based. It all boiled down to the numbers and if I followed the system, my results would be very predictable. There were times, of course, when something went wrong.
In any given week my activity log showed me how many calls I had made, how many appointments resulted from those calls, how many prospects cancelled or didn't show, how many sales I closed and the dollar amount of my production. Pretty simple, really. If I wanted to double my income, I could merely double my phone calls and theoretically achieve my goal. If I felt lazy and didn't make enough phone calls, the trickle down effect was very visible (especially to my supervisor) at the end of the week.
You reap what you sow.
Summer tended to cause distractions, not only for me, but for my prospects as well. More broken appointments meant I needed to make more calls or my sales quota would be affected. The consequences of my decreased activity level wouldn't be immediate though. In about two months I'd look at my commission check and felt the pinch. Ouch. After my first year I soon realized that I needed a super strong 2nd quarter to make up for a lackluster 3rd quarter.
As small business owners, independent contractors and non-profit organizations, everything we do to promote our products and services must be part of a strategy that factors in "distractions" like summer vacation, seasonal cycles, customer buying habits and a host of other industry specific variables.
We reap what we sow.
So for now, as we look toward the last few months of 2016, will you be ready for your "harvest"? If you need help developing your strategy or staying on track, I'm always happy to help. #beamarketer
The holidays are here, and the marketing push is on. Major retailers are pulling out all the stops, enticing us with Hallmark-laden messages, countless promotions and last minute gift giving ideas. Locally, hundreds of non-profit organizations will count on us to think of them on December 10th during the 3rd Annual Valley Gives Day.
Small Business Saturday reminds us to "shop small" every day of the year, helping our local businesses survive and thrive.
If you haven't put your holiday marketing plan in action yet, there's still time. Here are some last minutes ideas that you can do today just by using your mailing list:
Liz Provo, Mass Marketing Resources.